A Personal Example of a Performance Review Gone Bad
The standard HR performance review process is outdated and not helpful. In fact, it frequently does more harm than good.Take a look at what an old, not so good performance review and a what it should look like. Check out the full blog article.Customer Oriented Selling Public Workshop September 2012
Customer-Oriented Selling (COS), is the most comprehensive and flexible relationship selling program available in the marketplace today. It teaches a consultative process for developing an understanding and agreement between the customer and your salespeople throughout the sales process. In short, COS offers a route to more satisfied customers, more successful salespeople, and better long-term business relationships.
COS participants will be able to:
- Learn to determine the customer’s objectives and situation factors.
- Understand and use the key customer-focused communication skills.
- Prepare for and learn from each sales call through pre- and post-call analysis.
- Conduct sales calls using a proven four phase customer focused sales process.
- Effectively handle obstacles without feeling uncomfortable or adversarial.
Target Audience:Â Outside B2B sales managers and professionals
Date:Â September 14, 2012
Time:Â 9am – 5pm (lunch is provided)
Location:Â Skywalk Group Training & Development Center
210 2nd Street SE, 2nd Floor
Cedar Rapids, IA 52401
Investment:Â $995
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