The Dynamic Duo - AI + Recruiting: How AI is Transforming Recruitment without Stealing the Human Touch
Artificial Intelligence (AI) has had a major impact on our world today. Many worry about its ability to replace positions but rest assured, while AI has many ways to help employees, it is not the end all be all. Recruiting has specifically been impacted by AI, but AI is a tool designed to complement, not replace, recruiting skills. Let's dive into some of the ways AI is being used and how it can help reshape and enhance the hiring game.
Recruiting with AI
Resume Screening Unleashed – AI tools can analyze and screen resumes identifying qualified candidates from keywords, skills, and experience. This saves recruiters time by narrowing the candidate pool to those who best fit the role.
Redefining Candidate Sourcing – AI doesn't just stop at resume screening. It actively scouts for potential candidates across digital platforms and databases, widening the net for recruiters to reach candidates to have live conversations with who may have been overlooked otherwise.
Bias Begone – AI tools can be used to reduce unconscious bias in the hiring process by focusing on objective criteria and making options more available. By focusing on objective parameters, AI ensures a fairer selection process that celebrates diversity. More options, less bias – that's a win-win.
Data-driven Insights – Using this AI capability can help make informed decisions based on hiring metrics like time-to-fill-, cost-per-hire, and source effectiveness, paving the way for data-backed decisions that resonate with organizational goals.
Market Analysis – In addition, AI can gather and analyze data from a variety of sources to provide insights into market trends, salary benchmarks, and emerging skill demands.
Where AI Lacks & Humans Shine Bright
While AI can be used to aid recruiters in many ways, it cannot completely replace aspects of the human touch. Here’s why human interaction is still needed and where AI lacks:
Candidate Advocacy and Support – During the hiring process, recruiters serve as candidate advocates by helping them navigate the hiring process, address concerns, and provide insights – this support is not able to be replicated by AI.
Human Judgment and Intuition – Recruiters often rely on intuition and judgment to assess cultural fit, soft skills, and other intangible qualities that AI has difficulty accurately gauging.
Unstructured Interviews – Specifically for roles that require creative thinking, problem-solving, and unstructured interviews, AI struggles to construct the open-ended nature of such interviews.
Empathy and Emotional Intelligence – AI is a computer that can only do as it’s told. It cannot effectively assess roles that require strong empathy and emotional intelligence. Human recruiters continue to dominate in understanding and connecting with human emotions.
Negotiations – AI lacks making decisions involving legal and ethical considerations. Human judgment and understanding are necessary in complex regulations.
A Balanced Future: AI + Humans
At the end of the day, these AI tools are meant to aid the workplace and not replace jobs. AI’s role in recruitment is one of partnership, not rivalry. While AI is superb at streamlining, analyzing data, and reducing bias, the human touch remains pivotal.
If your company is struggling to fill open positions, Skywalk Group's recruiters are ready to help!
Contact us here to learn more about AI in recruiting, and to start filling the vital roles that keep your business moving toward reaching your goals!
By: Cristina Villalobos